Established in 2002, European-based Roxy Palace has evolved into one the most successful casinos online. It is a particularly popular option among slot fans, and Gambling Online Magazine has chosen it as the Best Slots Site three different years. But Roxy Palace is a lot more than just its slot selection. This is a casino built on the industry-leading Microgaming platform, and the game library is now 500+ games strong. Roxy Palace has also managed to distinguish itself through superior customer service and a superb promotional structure, which includes one of the richest and most diverse loyalty programs online.
Promotions & Bonuses
100% match bonus
Up to £1,250
£10 no-deposit bonus
Roxy Palace offers a strong welcome package. It all starts with a £10 free play that does not require a deposit or any obligation at all. Simply use the money to sample the service, and then if you decide to stick around, you get to keep all of the winnings from it. As part of the welcome package, Roxy Palace also provides a bonus on the first six deposits. The match bonuses range as high as 100 percent, the bonus money ranges as high as £500, and the total amount of bonus money available is £1,250.
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Software, Graphics & Games
Microgaming has built its reputation on stability, security and intuitive play. In addition to the downloadable client, it has a mobile app and offers many games in a no-download format. Microgaming also has a huge gaming library and Roxy Palace exposes all of it, including the live casino, to its clients.
Roxy Palace is probably best known for its slots selection, which includes 250+ unique games and a wide array of big progressive jackpots. The casino also has a large video poker collection and most of those have progressive jackpots too. Even games that do not normally have progressive jackpots have them at Roxy Palace, including blackjack and roulette, of which there are multiple variants each.
Roxy Palace offers excellent customer support around the clock, seven days a week, throughout the year, and they provide support for a wide range of languages common to their European markets. Roxy Palace has live chat available on the website and in the downloadable client. You can also email or call by telephone. Customer support has toll-free numbers in most markets, and you can email directly or use the built-in email tool on the website. Roxy Palace also has a comprehensive knowledge base that will answer most common questions without the need for support.
Withdrawal & Deposit Methods
Roxy Palace has a robust cashier platform with a wide array of options. Nearly all options support instant deposit and fast withdrawals, and have no fees associated with them. Roxy Palace also has an excellent dedicated support team for the payment processor, and there is a web-based tool that clients can use to monitor their banking history and track active deposits and withdraws. Roxy Palace supports all major credit, debit and prepaid cards. It also supports most Web options and transfer formats.